CHANDRA SEKHAR NANDIKOLLA
Personal Summary
Core expertise and professional commitment
Dynamic customer support and network engineering professional with extensive experience at HCL Infosystems. Proven expertise in troubleshooting electromechanical equipment and fostering strong customer relationships. Adept at systems integration and technical documentation, consistently enhancing operational efficiency and client satisfaction. Committed to delivering exceptional service and innovative solutions in fast-paced environments. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
🛡️ Battle-Tested Hands-on Engineering (ECE Diploma Credentials)
Practical Mastery Over Paper Certifications: Backed by a formal Diploma in Electronics & Communication Engineering (ECE), my 25-year career was forged solving real-world network challenges from the ground up—building satellite ISP links, configuring Linux DVB kernels, operating 24online authentication servers, and driving across United Andhra Pradesh on 4 wheels to deliver hands-on field engineering support. I pioneered a successful WISP franchisee model, supplying bulk bandwidth to local sub-operators who managed remote wireless client endpoints under my technical direction. While vendor certifications test textbook scenarios, my expertise is proven by 2.5 decades of zero-downtime field operations for global leaders like Rolls-Royce, Halliburton, Cairn Energy, Weatherford, and CGG Veritas.
💎 Senior Infrastructure Expertise & Career Context
25-Year Engineering Track Record vs. Recent Remote Stint: Following 2+ decades as a serial telecom entrepreneur, ISP founder, and Network Operations Lead managing mission-critical infrastructure for offshore & energy giants, I temporarily accepted a flexible remote customer service role at Amazon VCS. This website establishes my true core domain: Senior Network Operations, Satellite & Wireless ISP Infrastructure, Systems Administration, and Technical Field Leadership. I seek senior engineering placement and compensation reflecting 25 years of battle-tested infrastructure mastery.
“Technology will never stop re-engineering; it is our job to keep the exact same pace.”
Technical Skills & Competencies
Hardware, networking, telephony, and systems administration
🌐 Networking & Telephony
📷 Hardware & Electromechanical
💻 Systems & Servers
🤝 Customer Operations & Support
Professional Experience
25+ years career progression & key achievements
- Extended high-touch customer support via Chat for North America (NA) and European Union (EU) retail and technical support divisions.
- Diagnosed technical inquiries, billing queries, and account resolution in fast-paced SLA environments.
- Maintained top-tier customer satisfaction ratings through rapid, clear, and empathetic communication.
- Architected & Migrated Satellite Infrastructure: Initialized Singtel C-Band dish downlink & Airtel Ku-Band uplink; later migrated to Myguru Online satellite downlink, using Linux servers equipped with DVB cards to process downlink bandwidth and clubbing uplink/downlink connections via Windows XP.
- 24online Dialer Server & Bandwidth Management: Administered 24online server with a 100-user concurrency license, deploying custom client dialers for user authentication, session initiation, and cybercafé-style bandwidth control.
- Pioneered Wireless Last-Mile Connectivity: Solved last-mile cabling absence across remote regions by engineering long-range Wireless Internet Bandwidth links (Point-to-Point / Point-to-Multipoint wireless towers).
- Statewide Mobile Support & Franchisee Network Model: Traveled extensively across United Andhra Pradesh on 4 wheels providing rapid on-site support. Established a local operator franchisee network, selling bulk bandwidth to local sub-operators who managed remote client endpoints under my technical direction.
- High-Stakes Offshore & Energy Client Operations: Managed mission-critical wireless & satellite bandwidth for global oil, energy, and aerospace giants including Rolls-Royce, Cairn Energy, Halliburton, Weatherford Oil Tools, and CGG Veritas.
- Serial Entrepreneurship & Venture Founder: Founded and operated 8 technology, IT, and telecom infrastructure companies: Sreeven Infocom Pvt Ltd, SS Infocom, Co-Canada Communications & Networks, Co-Canada Technologies, Co-Canada IT Solutions PVT LTD, Co-Canada Constructions, Mithara Solutions, and 5 Star CSolutions Pvt Ltd.
- NOC Monitoring & Server Admin: Delivered 24/7 network operator support, link latency optimization, Linux/Windows mail & web server administration, VPN tunnels, and IP telephony troubleshooting.
- Troubleshooted and resolved 15+ complex equipment malfunctions weekly, delivering detailed performance and maintenance reports to corporate clients.
- Certified specialist for installation & maintenance of Ericsson & Samsung Digital Communication Systems, Toshiba Photocopiers, RISOGRAPH Printers, and Structured Cabling.
- Provided on-site and remote hardware/software support via phone, email, and chat; collaborated with engineering teams for product enhancements.
- Documented complete troubleshooting workflows into company knowledge management system.
- Supervised production assembling team, quality control, instrument testing, calibration, and sales team support during national industrial exhibitions across India.
- Conducted routine equipment inspections, maintained lab standards compliance, and trained junior engineers on precision calibration techniques.
- Executed preventative maintenance and repairs on precision measuring instruments to maximize operational reliability.
Education
Academic qualification & credentials
GPA Score: 53.25%
State Board Of Technical Education And Training, Andhra Pradesh
Languages
Multilingual communication proficiency
Contact & Inquiries
Reach out for network engineering consulting or employment
Get In Touch
Feel free to connect directly via phone, email, or send a quick message.